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Passionate and Personable: Meet the Onshore Team
Based in the French Riviera, serving superyacht Owners and crew across the globe, is Onshore Cellars: the industry’s leading yacht wine and spirits supplier. Boasting unmatched services, the beating heart of the brand is undeniably its expert team, who bring a diverse array of expertise and knowledge to the business. Superyachts.com delves into the passionate and personable nature of Onshore Cellars, as we uncover some of the highlights of the company that are made possible by the people behind it.
First-Hand Knowledge
‘We both understood the necessity for clarity, efficiency and honesty when ordering for superyachts. We used these skills to build our reputable brand and quickly became recognised for our services.’ - Jess, Co-Founder.
After working on superyachts as Chief Stewardess for a number of years, Jess decided to channel her experience and passion into a new venture. The result was Onshore Cellars, which she co-founded with Ed, as the two used their knowledge from working onboard the vessels to build a business that truly catered to the needs of clients and crew alike.
Like Jess and Ed, some of the Onshore team are ex-crew members, benefitting clients as they can relate to challenges onboard and provide effective solutions for them. With over nine years of experience under its belt, Onshore Cellars has become a highly respected brand in the industry, drawing upon the team’s first-hand experience to deliver unparalleled services to clients.
A World-Class Website
‘With 24/7 access to over 2,500 wines and spirits, the platform makes it easier than ever to browse our extensive range. You no longer need to sift through PDF lists—everything is searchable, sortable, and filterable. Whether you're looking to place an order or request a quote, you can do so quickly and efficiently at any time.’ - Ed, Co-Founder & Director.
The pinnacle of the personalised approach on offer to clients is Onshore Cellars’ website. Curated to provide additional routes for information, quotes and purchases, the website works to elevate client experience to unprecedented levels. Whilst most clients are dealt with directly, the website adds a layer of convenience and functionality that cannot be found elsewhere in the industry, even including a live chat function where a member of the team can assist in real time.
Year after year, Onshore’s services are fine-tuned to ensure clients are met with a seamless purchasing process, a comprehensive range of resources and a continued expansion of products. For Ed, ‘there’s a real joy in providing a service that not only meets but exceeds expectations,’ and this is a philosophy that is felt throughout the Onshore team.
Unparalleled Client Relationships
‘At Onshore Cellars, we pride ourselves on fostering both personal and professional relationships with our clients. We are passionate about the wines we offer, and more importantly, we genuinely care about understanding and fulfilling the needs of our clients.’ - Peter, General Manager.
Labelled, ‘the wine guy’ at Onshore Cellars, Peter is the perfect example of how the team builds lasting relationships with clients. The company is led by a client-first approach, tailoring its services to suit their unique preferences. Drawing upon 15 years in the wine trade, Peter’s passion and knowledge ensure that clients get the most out of their experience with the company.
‘One of the greatest privileges of my role is curating our wine selection, carefully selecting and sourcing everything we offer,’ commented Peter. ‘In essence, I am crafting my dream wine list, with selections from around the globe and across a wide range of price points.’
With a deep understanding, unwavering passion, and total commitment to the client, Onshore Cellars guarantees to build significant relationships, on both a professional and personal level, which has led to the company gaining a first-class reputation in the industry for delivering excellence.
Unwavering Passion
‘Talking and educating people about wine is my true joy in life. I get to use those skills to assist interior crew members in their attempts to provide the ultimate guest experience by explaining and simplifying the subject of wine and wine pairing.’ - Theone, Wine Consultant.
A Wine Consultant at Onshore Cellars, Theone represents how each team member’s passion positively affects their contributions to the industry. By combining a love of the product with extensive knowledge, the services that Onshore offers remain unmatched.
Also an ex-superyacht crew member, Theone can combine not just her passion with her knowledge, but also with her first-hand experience: ‘If I can make what can be a stressful part of guest service into an easier process, I’ve done my job well,’ commented Theone.
A Spectacular Team Environment
‘As a team, we have the experience and nothing truly fazes us. We thrive on pressure because our clients are important to us, and we will always find a solution for them. We're supportive of one another, and we're fortunate that we work so well together.’ - Lucy, Office Manager.
Alongside the passion, experience and knowledge that drives the company, the true DNA of Onshore Cellars lies in its team and the work environment. From selecting the finest wines and providing tailored recommendations to handling the complex logistics of delivering wines to remote locations, Onshore’s expertise spans all aspects of the wine business, resulting in an ever-evolving and exciting work environment.
This positive environment trickles down into the positive experience that clients have with Onshore, as the team’s enthusiasm extends to the services that are provided. For the Onshore Cellars team, it is not the yachts they are working with, it is the people, and this is the ultimate driving force behind wanting to provide a tailored experience which meets clients’ unique needs.
Personable and passionate, Onshore Cellars provides an unparalleled offering to the superyacht industry, facilitated by a highly dedicated team of individuals who pool their passion and talent into creating something truly exceptional.